The privacy and security of your information is important to us. This Privacy Notice explains the types of personal data we may collect about you, how we use it, who we share it with and how long we keep it for.

This privacy policy may change from time to time. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

To enable us to provide you with the right product or service to meet your needs, we collect personal information from a number of sources including our website contact form, our subscribe form, our shop platform, wedding shows and events.

The personal data we collect is made up of some or all of the following: name, email address, phone number, contact address, dietary requirements. Your personal data is only used to carry out the services we offer.

When paying for products on our website, we use the Stripe and Paypal for all transactions. Therefore we can access the details you share with Paypal when making a purchase on our website. Please refer to Paypal’s Privacy Policy for details of how this information is protected and stored.

Whenever we collect or process your personal data, we will only keep it for as long as is necessary.

We do not share personal data with any third parties, bodies or organisations. 

Under Data Protection Law you have the right to request details of any personal information that we hold about you and for this information to be disregarded. 

You also have the right to change the permissions that you have given us in relation to how we may use your infromation and you have the right to request that we stop using your information or that we delete all personal information that we hold relating to you. You can exercise these rights at any time by emailing us at tiersandsprinkles@gmail.com  

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In the event you are not happy with your cake, please email us at tiersandsprinkles@gmail.com and we can discuss the issue further.

If you are dissatisfied with any decision or policy that we have made, please contact us so we can explain how that decision or policy was reached.